The Point
Like a true Sixth Man™, we bring the structure, technology, and discipline that turn talent operations into a strategic advantage.
The Beginning
A $22B healthcare organization serving 13 markets with 10,000 employees faced rising hiring demands and increasing competition for healthcare talent. Its Talent Acquisition function needed to modernize operations to keep pace with growth while managing costs. Leadership recognized that operational excellence—not just more resources—was key to sustaining performance.
The Complication
Recruiting was fragmented across regions, technology adoption was inconsistent, and recruiters spent too much time on manual tasks. Vendor overlap and weak analytics led to inefficiencies, higher costs, and slower hiring for critical roles. Without a unified operating model, the TA team struggled to meet service expectations or demonstrate strategic value.
The Change
Sixth Man™ stepped in to establish a Recruitment Operations Center of Excellence (CoE) that centralized workflows and optimized technology adoption. We implemented AI and automation upgrades to improve the candidate experience, streamlined vendor partnerships, and introduced project management rigor across recruiting operations. Data-driven dashboards provided new visibility into performance and accountability.
The End
The organization reduced time-to-fill for executive and hard-to-fill roles by 34% and lowered annual TA spend by $2.5 million through vendor optimization and headcount planning. More than 4,000 hires were delivered annually, and the improved experience contributed to national recognition for HR excellence. Sixth Man™ helped transform recruiting from a service function into a measurable competitive advantage.